In February and March I had the Megacable Blues. My upload speed was so slow that I could hardly post any photos. Over years in Patzcuaro, I have never had such a problem. Since a post without graphics no tiene chiste (is no fun), I did not publish the log I had planned of activities with my cousins. Text languished in "draft" form with nowhere to go. I have recently been playing catch up. Some posts have been uploaded with their original, older date.
Wednesday, April 14, 2010
The Megacable Blues
In February and March I had the Megacable Blues. My upload speed was so slow that I could hardly post any photos. Over years in Patzcuaro, I have never had such a problem. Since a post without graphics no tiene chiste (is no fun), I did not publish the log I had planned of activities with my cousins. Text languished in "draft" form with nowhere to go. I have recently been playing catch up. Some posts have been uploaded with their original, older date.
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5 comments:
Recently I considered switching my internet service from the guy named Bolivar to Megacable. It would have been cheaper. Then I noticed Megacable´s internet speed, and I stuck with Bolivar. You might want to consider that.
We very briefly tried Infinitum and had worse problems. Usually Megacable is OK. I know a number of people use Bolivar who is said to be very knowlegeable, but very busy.
Megacable was the worst cable/internet experience in my life, and the 2nd worse business experience in Mexico. Every month the service would go out, and the service people were a nightmare to deal with. Last month, I had enough and switched to Telmex. So far, no complaints. I recently wrote about the Megacable disaster: http://bit.ly/cQ7ACl
Good luck finding a solution!
In Patzcuaro the Megacable people are very nice, as are the service people.But...I could not get enough speed to upload photos for a month or two, which had not previously been the case.Fortunately, I did not have your experience.
Not internet, but cable TV: Last month I upgraded one level from the basic package to something "digital" that just cost a tad more and has more channels.
The Megacable people are nice? Are you referring to that deadpan young woman at the customer service window?
To make a long story short, I paid for the new package and then for almost two weeks tried to get them to come install the required box. Finally, I wrote a letter of complaint to Megacable HQ in Guadalajara, and dropped off a copy of the letter at the office in Pátzcuaro. Within an hour, the installation boss and a helper were in my house with surly faces installing the box. No apologies, no screw-yous, no nothing.
But I did get the service.
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